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Tenant Handbook

Property Management

The Property Management staff of Fairfax Square is dedicated to making your work environment as safe and pleasant as possible. The Property Management Office is located at:

8075 Leesburg Pike
Suite 70 (Lower Level)
Vienna, VA 22182

Phone: (703) 821-2050
Fax: (703) 734-0637
Business Hours: 8:00 a.m. – 5:00 p.m., Monday - Friday

In addition to the Property Management staff, the Tenant Service Center (TSC) is available 24 hours a day, seven days a week, 365 days a year to assist tenants after normal business hours, weekends, holidays and during emergencies. The Tenant Service Center staff can be reached at (703) 769-1250.

The Tenant Service Center (TSC) is located on the first floor of 2345 Crystal Drive, Arlington, Virginia. From this location, the TSC serves as the operational control center and emergency response center for all of JBG SMITH’s tenants. The TSC has a back up emergency generator and standalone Uninterruptible Power System (UPS) so it can operate during power outages and severe weather.

The following personnel are available to address your needs: 

Name Title Phone Number E-Mail
Robin Martin Assistant Property Manager (703) 821-2050 rmartin@jbgsmith.com
Jennifer Wrenn Senior Property Manager (703) 821-2050 jwrenn@jbgsmith.com
Rob Hill Regional Operations Manager (240) 333-3600 rhill@jbgsmith.com
Kathryn Clement Senior Vice President (240) 333-3600 kclement@jbgsmith.com
  • Introduction
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    • Sublease and Assignment Guide

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